Terms & Conditions
Please read these terms carefully before using our store. By accessing Elecro Heaven, you agree to be bound by these rules and policies.
By visiting our website and/or purchasing from Elecro Heaven, you engage in our "Service" and agree to the following terms and conditions.
- Eligibility: You must be of legal age in your province or state of residence to use this site.
- Store Usage: You may not use our products for any illegal or unauthorized purpose.
- We reserve the right to refuse service to anyone for any reason at any time.
We strive to ensure all details, descriptions, and prices are accurate.
- Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
- Pricing: Prices for our products are subject to change without notice.
- Order Rights: We reserve the right to refuse or cancel any order placed with us. In the event of a cancellation, we will attempt to notify you via the email or phone number provided.
Secure transactions are a priority at Elecro Heaven.
- Accepted Methods: We accept Bank Transfers, EasyPaisa, JazzCash, and Cash on Delivery (COD).
- COD Terms: Cash on Delivery is subject to location availability. Customers must keep exact change ready at the time of delivery.
- Verification: We reserve the right to verify high-value orders via phone call before dispatch to prevent fraudulent activities.
We dispatch nationwide directly from our Peshawar facility.
- Standard Time: Typical delivery takes 3 to 7 working days.
- Delays: Elecro Heaven is not liable for delivery delays caused by external courier factors, public holidays, or extreme weather conditions.
- Responsibility: Risk of loss and title for items pass to you upon our delivery to the courier.
By purchasing, you agree to our standard Return & Replacement policies.
- 7-Day Window: Returns are accepted within 7 days of delivery for completely unused items in original packaging.
- Replacements: Defective items will be replaced upon verification of unboxing video/images.
- Non-Returnable: Used products, clearance items, or items damaged due to customer negligence cannot be returned or replaced.
- Elecro Heaven shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or website.
- We are not responsible for injuries or damages caused by the improper use or misuse of electronics purchased from us.
- Warranties (if applicable) are strictly limited to the manufacturer's terms.
- You agree to provide current, complete, and accurate purchase and account information for all purchases.
- You agree not to reproduce, duplicate, copy, or exploit any portion of the Service or website content without express written permission from us.
- You must interact respectfully with our support staff. Abusive language may result in refusal of service.
Questions About Our Terms?
If you require any clarification regarding our Terms & Conditions before placing an order, our legal and support team at Karkhano Market is ready to assist.